Thank You for purchasing our hair care products. All Sales Are Final. We DO NOT ISSUE REFUNDS. WE DO NOT ACCEPT RETURNS/EXCHANGES.
Due to the Nature of the Products. In order to ensure the quality and safety of our products there are NO REFUNDS/ NO RETURNS/ NO EXCHANGES due to hygiene reasons this policy is in place.
Products Description & Ingredients
Our goal is to describe our products and the list the all ingredients very accurately to help inform our customers of the products so that the customer can make a decision based on their individual hair care need. If you have allergies or sensitivities. Please read the product information carefully before purchase. If you have any question you can contact us before making a Purchase. Let's Be Hairlistic is Not liable or responsible for irritations.
Wrong Item/Missing Item:
If you receive an incorrect Item or missing item. Please contact us immediately via email [email protected]
Please email photos of the order details, the issue, the item received, and packaging label. You have 14 days from the date your item was received to contact us. We will work with you to resolve the situation in a timely manner.
Damaged Item(s):
If your Product arrives damaged. Contact us Immediately via email
[email protected] with photos of the damaged product, order details, and the packaging label. You have 5 days from the time you received the damaged item to contact us. We will work with you to resolve the issue in a timely manner.
Invalid/ Incorrect Address
Customers are responsible for providing the correct shipping information when placing the order. We cannot correct the shipping information once an item have been sent. Please double check you have provided the correct shipping information prior to completing your order. Let's Be Hairlistic is not responsible or liable for items deliverd to the wrong address that was provided to us when the order was placed.
Item NOT DELIVERABLE
If your item is not deliverable. A Full Refund will be issued once we receive the undeliverable item from the carrier, minus the shipping cost. If you want the item resent, you will have to provide accurate shipping address, You are liable for the shipping cost for an item to be resent.
Lost/ Delayed Shippment
We are Not responsible for delays by the shipping carrier, weather, other factors beyond our control. Once the item leaves our facility, the shipping provider is responsible for the delivery.
You Agree with Let's Be Hairlistic Policy and Terms & Conditions by purchasing from our website. You acknowledge our NO REFUND/NO RETURN/NO EXCHANGE POLICY once you have completed your order. We Appreciate your purchase and understanding of our commintment to ensure quality & safety.